Effective Date: September 14, 2026

For all special orders and transport services, please contact us using the link below or the "contact us" button in the top menu. 

https://www.runjunaquarium.com/pages/contact

Please carefully review the policy details below before confirming your request.

This Special Order & Transport Services Policy applies to customer-sourced fish transport assistance, special-order fish purchases, domestic air cargo forwarding, and related services provided by RJ AQUA, operated by RunJun Aquarium LLC.

Before RJ AQUA proceeds with any service covered by this Policy, the customer will be provided with or given access to the then-current version of this Policy and asked to provide written or electronic confirmation of acceptance.

1. Customer-Sourced Fish Transport Assistance

Customers may independently select, purchase, and pay for fish from a third-party seller and request RJ AQUA to assist with transportation coordination to the United States.

Service fees are charged on a per-box basis and may vary between shipments depending on international freight, handling, inspection, documentation, and other applicable transportation-related costs.

The applicable service fee will be disclosed before transportation is arranged.

The customer is responsible for selecting the third-party seller and confirming the species, size, appearance, quality, condition, health, and accuracy of fish purchased independently from that seller.

RJ AQUA does not guarantee or assume responsibility for the quality, condition, description, size, appearance, health, or performance of fish independently purchased by the customer.

Only fish and shipments that comply with applicable U.S. import and transportation requirements will be accepted.

RJ AQUA reserves the right to refuse any species or shipment that is prohibited, restricted, improperly documented, or otherwise unsuitable for lawful importation or transportation.

Transportation Risk

The customer assumes the live-animal transportation risk for fish independently purchased by the customer and transported under this service.

RJ AQUA does not provide a live-arrival or mortality guarantee for customer-sourced fish.

Live-animal transportation involves inherent risks that cannot be completely eliminated.

RJ AQUA is not responsible for mortality, deterioration, injury, stress, delay, or other loss resulting from ordinary live-animal transportation risks or circumstances outside RJ AQUA's reasonable control, including carrier delays or cancellations, weather, temperature changes, government inspections, regulatory actions, and third-party carrier handling.

Mortality or other transportation-related loss does not, by itself, entitle the customer to a refund of RJ AQUA's service fee or third-party costs already incurred, except as required by applicable law.

Nothing in this Policy excludes or limits liability that cannot lawfully be excluded or limited.

2. Special-Order Fish Service

Customers may request that RJ AQUA locate and order specific fish by providing the requested species, approximate size, quantity, and other relevant requirements.

Deposits and Price Estimates

A deposit is required before RJ AQUA places or confirms a special order.

Before accepting the deposit, RJ AQUA will explain the applicable pricing basis and provide the customer with an estimated selling price or estimated price range based on information reasonably available at that time.

Because live fish may vary in size, coloration, pattern, condition, quality, availability, and market value, any estimate provided before arrival is an estimate and is not a guaranteed final selling price unless RJ AQUA expressly agrees otherwise in writing or electronically.

Final Pricing

After the fish arrive in the United States, final pricing will be determined in good faith using commercially reasonable factors, including the actual size, appearance, quality, condition, availability, and then-current U.S. market conditions.

Special-order transactions may receive preferred or special-order pricing depending on the applicable shipment and circumstances. Any discount or special pricing will be based on the final terms confirmed for that specific order.

If the final selling price remains within the estimated price or price range previously accepted by the customer, the customer will be responsible for completing the purchase at the applicable final price.

If the final selling price exceeds the upper end of the previously accepted estimated price range, RJ AQUA will obtain the customer's approval before final delivery.

If the customer declines a final price that exceeds the previously accepted estimated range, the customer may cancel the applicable transaction.

In that situation, RJ AQUA may retain only those amounts that were previously disclosed when applicable, actually incurred, directly related to that order, non-recoverable, and otherwise permitted by applicable law.

Any remaining deposit balance will be refunded or, with the customer's agreement, applied as credit toward a future order.

Quantity, Mortality, and Natural Variation

For special-order fish, RJ AQUA assumes the mortality risk until the fish arrive in the United States, complete the initial condition inspection, and are alive and reasonably available for delivery. The customer is charged only for fish that reach this stage alive and are available for delivery.

Fish that die before reaching this stage, are not shipped by the supplier, are missing from the shipment, or are clearly the wrong species will not be included in the final fish purchase price.

Final settlement for a special order will be based on the number of fish that reach this stage alive and are reasonably available for delivery to the customer.

If pre-delivery mortality reduces the final amount due below the deposit already paid, any remaining deposit balance will be refunded or, with the customer's agreement, applied toward a future order.

The customer acknowledges that live fish naturally vary between individual specimens.

Normal differences in coloration, pattern, body shape, fin appearance, markings, and other individual characteristics do not constitute a defect or grounds for rejection when the fish are the correct species and reasonably fall within the agreed size specifications.

If fish received are clearly the wrong species or materially differ from the specifications previously agreed upon, RJ AQUA and the customer will determine an appropriate resolution based on the circumstances.

If deceased fish are discovered during inspection or forwarding, the customer authorizes RJ AQUA to remove those fish as reasonably necessary.

RJ AQUA may document the deceased fish and their condition by photograph, video, or other reasonable means and may reasonably dispose of them after documentation unless otherwise agreed in advance.

Deposit Deductions and Customer Cancellation

Deposits will be applied toward the final purchase price.

If the requested fish become unavailable or RJ AQUA cannot place or complete the order before non-recoverable costs have been incurred, the customer may choose to receive a refund of the applicable deposit or apply it toward a future order.

If the customer cancels for personal reasons after RJ AQUA has reasonably relied on the customer's confirmed order, RJ AQUA may deduct from the deposit actual, directly related, and non-recoverable costs already incurred in connection with the order, including:

• Non-refundable purchase amounts
• Supplier deposits
• Third-party payment processing charges
• International or domestic transportation costs
• Documentation, filing, inspection, or related processing costs
• Other documented direct costs reasonably attributable to that specific order

When a deduction is made from a deposit, RJ AQUA will provide the customer with a reasonable summary of the principal deduction categories and amounts.

Any remaining deposit balance after permitted deductions will be refunded or, with the customer's agreement, applied toward a future order.

Any retention or deduction from a customer deposit will be limited to amounts permitted by applicable law.

3. Domestic Air Cargo Forwarding

For customers located outside RJ AQUA's local service area, RJ AQUA may assist with domestic air cargo forwarding after fish arrive in the United States.

Forwarding Services

Domestic forwarding is charged on a per-box basis and is separate from airline freight charges.

Depending on the condition of the shipment, forwarding services may include:

• Opening and inspecting the shipment
• Checking the condition of the fish
• Verifying quantities
• Removing deceased fish when necessary
• Rebagging or reorganizing fish
• Replacing or supplementing oxygen
• Repacking the shipping container
• Delivering the prepared shipment to the applicable air cargo carrier

By requesting forwarding service, the customer authorizes RJ AQUA to perform reasonable and necessary opening, handling, rebagging, oxygen replacement, and packaging adjustments based on the condition of the fish.

Documentation of Shipment Condition

RJ AQUA may photograph or record the exterior packaging, fish condition, quantity, opening and inspection process, repacking, and carrier handoff for order documentation, transportation records, internal quality control, and dispute resolution purposes.

Such photographs, videos, and related records are supplemental documentation only and do not constitute a contractual promise that every shipment, procedure, fish, or stage of handling will be continuously or comprehensively recorded.

Airline Freight Charges

Airline freight charges are not included in RJ AQUA's forwarding service fee.

When the applicable airline and route permit freight charges to be collected at destination, the customer may pay the airline directly when picking up the shipment.

If collect-at-destination payment is unavailable, RJ AQUA will advise the customer of the required payment arrangement before transportation is confirmed.

Airline freight rates, fuel surcharges, storage charges, handling charges, and other carrier-imposed fees are determined by the applicable carrier and are subject to change.

Carrier Transportation Risk

Flight schedules, routes, acceptance times, arrival times, cancellations, delays, and pickup requirements are controlled by the applicable air cargo carrier and may change without notice.

After a properly prepared shipment has been formally accepted by the air cargo carrier, risks arising from carrier delays, cancellations, weather, temperature changes, routing changes, carrier handling, and other circumstances outside RJ AQUA's reasonable control are assumed by the customer and are subject to the applicable carrier's rules and claims procedures.

Transportation mortality or other loss after carrier acceptance does not, by itself, entitle the customer to a refund of RJ AQUA's forwarding service fee or carrier charges already incurred, except as required by applicable law.

Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited.

Customer Pickup Responsibility

The customer is responsible for confirming the destination airport, flight information, expected arrival time, identification requirements, payment requirements, and other carrier pickup procedures.

The customer must retrieve the shipment as promptly as reasonably possible after arrival.

RJ AQUA is not responsible for storage charges, re-transportation costs, deterioration in fish condition, mortality, or other loss resulting from the customer's delayed pickup, failure to remain reachable, failure to satisfy carrier identification or pickup requirements, failure to pay required carrier charges, or other circumstances caused by the customer.

4. Local Pickup and Temporary Holding

For fish that will be picked up locally after arriving in the United States:

• The customer must complete any outstanding payment and pick up the fish within the time reasonably agreed upon after receiving notice that the fish are available.
• If the customer cannot pick up the fish at the agreed time, the customer should contact RJ AQUA promptly to arrange an alternative pickup or temporary holding arrangement.
• Continued holding, rebagging, repacking, additional care, or other services made necessary by delayed pickup may result in reasonable additional charges, which will be communicated when applicable.
• The customer assumes the risks reasonably resulting from an unexcused or extended pickup delay, prolonged inability to contact the customer, or failure to pick up the fish within a subsequently agreed time, including deterioration in condition or mortality.
• Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited.

5. Live Animal Transportation Risk

The customer understands and accepts that fish are live animals and that international and domestic transportation involve inherent risks that cannot be completely eliminated.

Fish may experience stress, injury, deterioration, or mortality even when properly packed and handled.

Unless otherwise expressly agreed in writing or electronically, RJ AQUA does not provide a live-arrival or mortality guarantee for customer-sourced transport assistance or domestic air cargo forwarding.

This limitation does not apply to the pre-delivery mortality allocation for special-order fish described in Section 2.

Any separate guarantee or responsibility expressly assumed by RJ AQUA in writing or electronically will be governed by the specific terms applicable to that transaction.

Nothing in this Policy is intended to waive, exclude, or limit any liability that cannot lawfully be waived, excluded, or limited.

6. Legal and Regulatory Requirements

All services are subject to applicable federal, state, and local laws and regulations, wildlife import requirements, animal-health requirements, airport rules, and carrier policies.

Certain species may require permits, declarations, health certificates, inspections, designated ports, or other documentation or approvals.

Customers must provide accurate information regarding the requested species, quantity, origin, destination, and any other information reasonably required to arrange the applicable service.

RJ AQUA may refuse, suspend, or cancel any transportation or special-order request that cannot reasonably be completed in compliance with applicable legal, regulatory, documentation, inspection, or carrier requirements.

7. Third-Party Sellers, Carriers, and Authorities

RJ AQUA is not the seller of fish independently purchased by a customer from a third party.

Third-party sellers, airlines, freight carriers, customs brokers, government agencies, inspection authorities, and other independent service providers operate separately from RJ AQUA.

RJ AQUA does not control and cannot guarantee the pricing, schedule, performance, handling, inspection decisions, regulatory decisions, or other actions of independent third parties.

RJ AQUA remains responsible only for obligations expressly undertaken by RJ AQUA and for liability that cannot lawfully be excluded or limited.

8. Fees and Changes in Cost

International freight rates, domestic air cargo rates, fuel surcharges, inspection charges, documentation costs, exchange rates, market prices, and other transportation-related costs may change between shipments.

Accordingly, prices or service fees charged for a previous shipment do not guarantee pricing for a future shipment.

RJ AQUA will disclose applicable service fees, price estimates, and known material charges before confirming the applicable service whenever those amounts can reasonably be determined.

9. Policy Priority, Order-Specific Terms, Language, and Version

For customer-sourced transport assistance, special-order fish services, and domestic air cargo forwarding specifically covered by this Policy, this Policy controls over RJ AQUA's general website policies only with respect to the special-order, transport-assistance, deposit, pricing, mortality-risk allocation, and forwarding matters addressed here, unless otherwise expressly agreed in writing or electronically or required by applicable law.

If special-order fish are later shipped to the customer through RJ AQUA's ordinary retail delivery service, the then-applicable Shipping Policy, DOA Policy, and other applicable delivery terms will continue to govern that separate delivery stage unless otherwise expressly agreed in writing or electronically.

If RJ AQUA and the customer separately confirm specific terms for an individual order in writing or electronically, those order-specific confirmed terms will control over inconsistent general provisions for that transaction.

The version of this Policy actually provided or made available to the customer and expressly accepted when the applicable service is confirmed will govern that transaction.

Later amendments or updates will not retroactively modify a previously confirmed transaction unless both parties subsequently agree in writing or electronically.

This Policy may be provided in both English and Chinese for convenience.

In the event of any inconsistency between the English and Chinese versions, the English version will control, unless different order-specific terms are expressly agreed in writing or electronically or applicable law requires otherwise.

10. Customer Confirmation and Acceptance

Before RJ AQUA proceeds with a service covered by this Policy, RJ AQUA will provide, send, display, or otherwise make available the then-current version of this Policy.

The customer must provide written or electronic confirmation indicating acceptance before RJ AQUA proceeds.

Electronic confirmation may include email, text message, WeChat, messaging application, website communication, or another written electronic method.

Payment of a deposit or service fee may serve as part of the transaction record but will not be treated as the sole basis for establishing acceptance of this Policy.

11. Severability

If any provision of this Policy is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or limited as necessary.

The remaining provisions will continue in full force and effect.

Nothing in this Policy is intended to waive, exclude, or limit any liability that cannot lawfully be waived, excluded, or limited.

****Chinese Version****

散客订鱼 / 代带 / 外州转运服务规则

生效日期：2026年9月14日

本规则适用于 **RJ AQUA（由 RunJun Aquarium LLC 运营）**提供的客人自行买鱼代带、委托代订鱼只、美国境内外州航空转运及相关服务。

在 RJ AQUA 开始提供本规则所涉及的任何服务前，我们会向客人提供或展示当时有效版本的规则，并要求客人通过书面或电子方式明确确认接受。

一、客人自行买鱼｜代带服务

客人自行联系卖家、挑选并购买鱼只，RJ AQUA 协助安排随批次运输至美国。

• 代带费用按箱收费，具体费用根据当批次实际国际运输、处理、检查、文件及其他相关成本确定，不同批次价格可能有所浮动。
• 安排运输前会告知当批次适用费用，客人确认后再进行安排。
• 客人自行购买的鱼只，其卖家、品种、尺寸、品相、品质、健康状况及相关信息由客人自行确认。
• RJ AQUA 不对客人自行购买鱼只的品质、状态、描述、尺寸、外观、健康状况或卖家履约情况作出保证。
• 仅接受符合美国相关法律法规、进口及运输要求的鱼只。
• 对于禁止进口、限制进口、文件不完整或无法合法进口及运输的品种或货物，RJ AQUA 有权拒绝承接。

运输风险

客人自行购买并委托代带的鱼只，其活体运输风险由客人承担。

RJ AQUA 对客人自行购买的代带鱼只不提供活体到达或死亡保证。

活体运输存在不可完全避免的风险。

因正常活体运输风险、航班延误或取消、天气、温度变化、政府检查、监管措施、第三方承运商操作或其他非 RJ AQUA 合理控制范围内的情况造成的死亡、受伤、应激、状态恶化、延误或其他损失，RJ AQUA 不承担赔偿责任。

鱼只发生运输死亡或其他运输损耗，本身不构成要求退还 RJ AQUA 已产生的代带服务费或第三方费用的理由，但适用法律另有规定的除外。

本条不适用于依法不得免除、排除或限制的责任。

二、委托我们订鱼｜代订服务

客人提供需要的品种、尺寸、数量及其他相关要求，由 RJ AQUA 协助寻找货源、订购并安排运输。

订购、定金及价格预估

确认订购后需先支付定金，收到定金并完成相关确认后安排采购。

订购前，RJ AQUA 会向客人说明当时的定价依据，并提供预估售价或价格区间。

活体鱼只价格可能因尺寸、花纹、颜色、品相、状态、供应情况及美国市场行情发生变化，因此预估价格不代表最终固定售价，除非双方另有明确书面或电子约定。

最终售价

鱼只到达美国后，最终售价将根据实际到货鱼只的尺寸、品相、状态、供应情况及当时美国市场行情，按照诚信及合理商业标准确定。

代订订单可根据当批次实际情况享有特别订购价格或优惠，具体价格及优惠以该订单最终确认内容为准。

如最终售价处于客人此前确认的预估价格或价格区间内，则按照最终实际价格进行结算。

如最终售价超过此前确认的预估价格区间上限，RJ AQUA 会在交付前重新取得客人确认。

如客人不同意超出原预估区间的最终价格，可以取消该笔交易。

在此情况下，已经事先披露、实际发生、与该订单直接相关且无法退回的费用，可在适用法律允许的范围内从已支付款项中扣除。

剩余款项将退还，或经客人同意转为后续订单余额。

到货数量、死亡及个体差异

对于代订鱼只，RJ AQUA 承担鱼只在到达美国、完成首次状态检查，并存活且可正常交付前的死亡风险。客人仅需对达到上述阶段、实际存活并可正常交付的鱼只进行结算。

在达到上述阶段前死亡、供应商未实际发出、数量不足、运输途中遗失或明显属于错误品种的鱼只，不计入最终鱼款。

代订鱼只最终结算以实际达到上述阶段、存活且可正常交付的数量为准。

如因上述交付前死亡导致最终应付金额低于已支付定金，剩余定金将退还，或经客人同意转为后续订单余额。

客人理解并接受活体鱼只个体之间存在自然差异。

正常差异包括但不限于花纹、颜色、体型、鳍形、纹路及其他个体表现。

在品种正确且实际尺寸处于合理约定范围的情况下，正常个体差异不构成拒收或取消订单的理由。

如实际到货鱼只明显属于错误品种，或与事先确认的规格存在重大差异，RJ AQUA 与客人将根据具体情况协商适当处理方式。

在开箱检查或转运过程中如发现死亡鱼只，客人授权 RJ AQUA 根据实际情况将死亡鱼只移除。

RJ AQUA 可通过照片、视频或其他合理方式记录死亡鱼只及其状态，并在完成记录后进行合理处置，除非双方事先另有约定。

定金及客户取消订单

已支付定金可用于抵扣最终鱼款。

如在 RJ AQUA 尚未产生不可退费用前，由于供应商缺货、无法取得鱼只或其他非客人原因导致订单无法完成，客人可以选择：

• 退还相关定金；或
• 经双方同意转入后续订单。

客人确认订购后，如因个人原因取消订单，RJ AQUA 可依法从已支付定金中扣除已经实际发生、与该订单直接相关且无法退回的费用，包括：

• 已支付且无法退回的采购款
• 供应商定金
• 第三方支付手续费
• 国际或美国境内运输费用
• 文件、申报、检查或相关处理费用
• 其他能够合理证明与该订单直接相关且无法退回的实际费用

如需从定金中扣除费用，RJ AQUA 会向客人说明主要扣除项目及金额。

扣除依法允许的费用后，如仍有剩余定金，剩余部分将退还，或经客人同意转为后续订单余额。

任何定金扣除均以适用法律允许的范围为限。

三、美国外州空运｜转运服务

鱼只到达美国后，如需继续通过航空货运转运至美国其他州，RJ AQUA 可以协助安排。

转运服务内容

外州转运按箱收取操作服务费，航空公司实际运费另计。

根据鱼只及货物状态，服务可包括：

• 开箱检查鱼只状态
• 核对鱼只数量
• 移除死亡鱼只
• 重新装袋或整理鱼只
• 补充或更换氧气
• 重新整理包装
• 将准备完成的货物交付航空货运承运商

客人确认转运服务，即视为授权 RJ AQUA 根据鱼只实际状态进行合理、必要的开箱、检查、处理、重新装袋、补氧及包装调整。

影像及状态记录

为记录货物及鱼只状态，RJ AQUA 可能对外箱、包装、鱼只状态、数量、开箱检查、重新包装及交付承运商等过程进行照片、视频或其他合理形式的记录。

相关记录主要用于订单管理、运输记录、内部质量控制及争议处理。

此类记录属于辅助性记录，不构成 RJ AQUA 必须对每一项操作、每一条鱼或每一个时间节点进行完整连续录像的承诺。

航空运费

RJ AQUA 收取的转运操作服务费不包含航空公司实际收取的航空运费。

如航空公司及相关航线支持运费到付，客人可在目的地机场提货时直接向航空公司支付实际航空运费。

如相关航线不支持到付，RJ AQUA 会在安排运输前告知客人所需付款方式。

实际航空运费、燃油附加费、仓储费、处理费及其他承运商费用均以航空公司最终收费为准。

航空运输风险

航班时间、航线、接货时间、到达时间、延误、取消及提货要求均由航空货运承运商决定，并可能随时发生变化。

鱼只完成必要包装并被航空货运承运商正式接收后，因航班延误、取消、天气、温度变化、航线调整、承运商操作或其他非 RJ AQUA 合理控制范围内的情况造成的死亡、受伤、状态恶化、延误或其他损失，由客人承担相应运输风险。

航空承运商正式接收货物后发生的运输死亡或其他损耗，本身不构成要求退还 RJ AQUA 转运服务费或已经发生的航空运输费用的理由，但适用法律另有规定的除外。

本条不适用于依法不得免除、排除或限制的责任。

目的地提货责任

客人负责提前确认：

• 目的地机场
• 航班信息
• 预计到达时间
• 身份证明要求
• 付款要求
• 其他航空公司提货要求

客人应在货物到达后尽快完成机场提货。

因客人迟延提货、无法联系、未准备必要身份证明、未满足航空公司提货要求、未及时支付相关费用或其他客人原因造成的仓储费、重新运输费、鱼只状态恶化、死亡或其他损失，由客人承担。

四、本地提货及暂养

对于到达美国后由客人本地提取的鱼只：

• 客人在收到可提货通知后，应按照双方确认的时间完成余款支付及提取。
• 如无法按照约定时间提货，应尽快联系 RJ AQUA 确认新的提货或暂养安排。
• 因延迟提货而产生的继续暂养、重新装袋、重新包装、额外护理或其他处理，可能产生合理的额外费用。
• 因客人无故迟延提货、长期无法联系或未按照重新确认的时间完成提货造成的鱼只状态恶化、死亡或其他损失，由客人承担相应风险。
• 本条不适用于依法不得免除、排除或限制的责任。

五、活体运输风险

客人理解并接受，鱼只属于活体商品，国际运输及美国境内二次运输均存在不可完全消除的风险。

即使鱼只在出发前状态正常并按照正常活体运输方式包装及处理，也可能因应激、运输时间、温度变化、个体体质及其他因素出现受伤、状态下降或死亡。

除非双方另有明确书面或电子约定，RJ AQUA 对以下服务不提供活体到达或死亡保证：

• 客人自行购买鱼只的代带服务；
• 美国境内第三方航空货运转运服务。

本条不影响第二条关于代订鱼只在到达美国、完成首次状态检查并存活且可正常交付前由 RJ AQUA 承担死亡风险的规定。

任何由 RJ AQUA 针对具体订单另行书面或电子承诺的保障，以该笔订单的具体约定为准。

本规则中的任何风险承担、责任限制或免责规定，均不适用于依法不得免除、排除或限制的责任。

六、法律及运输要求

所有服务均须符合适用的美国联邦、州及当地法律法规、野生动物及动物健康进口要求、机场规定以及承运商政策。

部分鱼种可能涉及：

• 许可证
• 进口申报
• 健康证明
• 检查
• 指定口岸
• 其他文件或批准要求

客人应如实提供与鱼只品种、数量、来源、目的地及运输安排相关的信息。

对于禁止或限制运输、信息不准确、文件不完整或无法合理满足相关进口、监管或承运商要求的鱼只或订单，RJ AQUA 有权拒绝、暂停或取消相关服务。

七、第三方卖家、承运商及机构

客人自行向第三方卖家购买鱼只时，RJ AQUA 并非该笔鱼只交易的卖方。

第三方卖家、航空公司、货运公司、报关代理、政府机构、检查机构及其他独立第三方均独立运营。

RJ AQUA 无法控制或保证独立第三方的价格、时间安排、运输表现、处理方式、检查结果、监管决定或其他行为。

RJ AQUA 仅对自身明确承担的义务，以及依法不得免除或限制的责任承担相应责任。

八、费用变化

国际运费、美国境内航空货运费、燃油附加费、检查费、文件费用、汇率、市场价格及其他相关成本均可能随批次发生变化。

因此，之前批次的价格或服务费不代表未来批次必须保持相同价格。

对于能够合理确定的服务费、价格预估及已知主要费用，RJ AQUA 会在确认相关服务前向客人说明。

九、规则适用顺序、具体订单、语言及版本

对于本规则涉及的代带、代订及外州转运服务，如本规则与 RJ AQUA 一般网站政策存在冲突，以本规则针对以下事项的规定为准：

• 代带服务
• 代订服务
• 定金
• 定价
• 死亡风险分配
• 外州转运

但双方另有明确书面或电子约定，或适用法律另有规定的除外。

如代订鱼只随后通过 RJ AQUA 的普通零售配送方式寄送给客人，则该段配送仍适用当时有效的 Shipping Policy、DOA Policy 及其他相关配送条款，除非双方另有明确书面或电子约定。

对于某笔具体订单，如双方另有明确书面或电子确认的订单条件，则该笔订单的具体确认内容优先于与之冲突的一般性规则。

以客人确认相关服务时实际向客人提供、展示或开放访问，并由客人明确接受的规则版本为准。

之后对本规则进行的修改或更新，不会追溯改变已经确认的订单或服务，除非双方另行书面或电子确认同意。

本规则可能同时提供英文及中文版本以方便阅读。

如中英文版本存在任何不一致，以英文版本为准，但双方针对具体订单另有明确书面或电子约定，或适用法律另有规定的除外。

十、规则确认

在开始代带、代订或外州转运服务前，RJ AQUA 会向客人提供、发送、展示或以其他方式开放当时有效版本的本规则。

客人应通过书面或电子方式明确表示接受后，RJ AQUA 再安排相关服务。

电子确认可以包括：

• 微信
• 短信
• 电子邮件
• 网站消息
• 其他消息应用
• 其他书面电子方式

定金或服务费的支付可以作为交易履行及确认记录的一部分，但不作为唯一的同意依据。

十一、条款可分割性

如本规则中的任何条款被认定为无效、违法或不可执行，该条款应在适用法律允许的最大范围内执行或作必要限制。

其余条款仍继续有效，不因单一条款无效而整体失效。

本规则中的任何内容均不用于免除、排除或限制依法不得免除、排除或限制的责任。